Job Posting: Retail Associate(part-time)

Position Summary/Objective:

New Mexico United seeks to hire an outgoing and reliable Retail Associate to assist customers visiting the Team Shop. The Retail Associate is responsible for all sales activities and job duties from greeting customers, answering questions, and offering merchandise assistance, such as suggesting items and providing product information. The Retail Associate should maintain a professional attitude with sincerity and enthusiasm reflecting the Team Shop’s commitment to our customers.

Key Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating a cash register, processing credit card transactions, and balancing drawers.
• Answering telephone calls with customer service questions and issues.
• Directing customers to merchandise within the Team Shop.
• Superior product knowledge.
• Increasing Team Shop sales.
• Maintaining an orderly appearance throughout the retail floor.
• Setting up merchandise displays on the retail floor and maintaining the back stock room.
• Aiding customers in fitting rooms.
• Assisting with inventory stock counts.

Qualifications:

• High school diploma or GED
• 2+ years of retail sales/customer service experience
• Team-oriented
• Enthusiasm and ability to work hard to get the desired outcomes
• Must be able to work in a face-pace, team environment interacting with multiple departments
• Ability to work long, irregular hours as dictated by scheduling 
• Available to work evenings, weekends and holidays when necessary
• A professional appearance
• Maintain a positive attitude and focus on customer service satisfaction in a fast-paced environment
• Ability to stand and walk for extended periods of time
• Must be able to move 25+ pounds
• The ability to read, write and perform basic math skills
• Strong organizational and problem solving skills